Firmdale Partner

QX Travel is a Firmdale Partner advisor. As our client, you'll enjoy exclusive Firmdale Partner benefits during your stay at all Firmdale hotels in London. To find participating properties, you can search the list of Firmdale hotels below.
Haymarket Hotel
Exclusive benefits

What are the Firmdale Partner benefits?

Hotel credit

Receive a hotel credit to be used for incidentals during your stay. The amount is noted on the hotel's page and in your offer

Daily breakfast for 2

Enjoy daily breakfast, depending on the hotel this could be a buffet, a la carte or in-room

Room upgrade

You'll receive a 1-category room upgrade at check-in, if available at time of check-in

Welcome amenity

Start your stay with a personalised welcome amenity from the hotel management

Flexible check-in/check-out

Your VIP status gives you more flexibility and priority for your stay

Works with

Our rates are official rates. You'll receive your status benefits, points and nights
Comparison to other booking channels

Why should you book your stay with Firmdale Partner ?

Your Stay Experience Booking Direct with the Hotel Third-Party Sites (Booking / Expedia) Booking with QX Travel
Daily Breakfast Paid out of pocket Not included / Extra charge Complimentary for two guests daily
Food & Beverage Credit None None £75 credit per stay included
Room Upgrade Subject strictly to public availability Almost never eligible for upgrades Priority upgrade upon check-in
Welcome Arrival Standard check-in Standard check-in Welcome gift handpicked by the GM
Early Check-In / Late Check-Out Subject to availability Strictly standard checkout times Priority flexible check-in and checkout
The Soho Hotel

All Firmdale Partner hotels

Enjoy benefits all hotels & resorts around the word. You can use out easy-to-use search to find all participating properties
Covent Garden Hotel

Current Firmdale Partner promotions

In addition to our benefits, we also offer a number of exclusive deals. Find a list of all available offers here
How it works

How to make a Firmdale Partner booking

Request an offer

Let us know your hotel and your general details about the stay. You can find the hotel on our search page, or send a request below

Receive your custom offer

A member of our team will reach out with your offer - usually within a few hours with all the important information, including a breakdown of your benefits

Confirm your stay

Hotels require a credit card to confirm the reservation. You can submit your details through our secure form, only the hotel will ever access and use the details

Ready for your stay

Once the Firmdale Partner reservation is created, we'll send you the confirmation details. If you've shared your loyalty membership details with us, the stay will also show up in your account.

Support

Frequently asked questions about Firmdale Partner

Everything you need to know about the product and billing.
What is the Firmdale Partner program and how does it work?
The Firmdale Partner program is an invitation-only program for top travel agencies that allows us to add special VIP perks to your stay at any Firmdale hotel. When you book through QX Travel, these extra benefits are added to your reservation automatically, meaning you get an upgraded experience without any added costs.
How do I book a Firmdale Partner rate with QX Travel?
You can book a standard room instantly on our website using our online booking tool to secure your dates and preferred partner benefits right away. If you are traveling with children, need connecting rooms, or are booking several rooms for a group, please fill out our inquiry form instead. Our team will put together a custom quote for you and coordinate directly with the hotel staff to set up your rooms correctly.
Which hotels and properties participate in the Firmdale Partner program?
The program includes all Firmdale boutique properties across London and New York. This covers locations like Ham Yard Hotel, The Soho Hotel, Charlotte Street Hotel, Covent Garden Hotel, Haymarket Hotel, Crosby Street Hotel, and The Whitby Hotel. You can look up live pricing and availability for any of these hotels directly through our website.
What exclusive benefits are included in a Firmdale Partner booking?
Is there an additional cost or fee for booking Firmdale Partner rates?
No, there is no extra fee or premium cost for booking these rates through QX Travel. You pay the exact same price that the hotel charges on its own website. We do not charge anything for our booking services, and all your VIP amenities and credits are added to your stay for free.

Still questions about Firmdale Partner?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Start your journey

Request your stay

If you already know the hotel you're interested in, please submit your request below

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Crosby Street Hotel
Haymarket Hotel
The Whitby Hotel
Covent Garden Hotel
Charlotte Street Hotel
Ham Yard Hotel
The Soho Hotel