Already know where you want to go?
Send a request now

Accor Preferred by HERA

As a QX Travel client, you get automatic VIP status and premium extras at participating Accor luxury hotels like Raffles, Fairmont, Sofitel, and MGallery properties globally. You can use our online tool to confirm your stay instantly with all perks, or send us a request for a custom quote if you are traveling with children or booking multiple rooms.
Learn more
See all hotels
The Fairmont Banff Springs
Exclusive benefits

What are the Accor Preferred by HERA benefits?

Hotel credit

Receive a hotel credit to be used for incidentals during your stay. The amount is noted on the hotel's page and in your offer

Daily breakfast for 2

Enjoy daily breakfast, depending on the hotel this could be a buffet, a la carte or in-room

Room upgrade

You'll receive a 1-category room upgrade at check-in, if available at time of check-in

Welcome amenity

Start your stay with a personalised welcome amenity from the hotel management

Flexible check-in/check-out

Your VIP status gives you more flexibility and priority for your stay

‍Works with

ALL - Accor Live Limitless

Our rates are official rates. You'll receive your status benefits, points and nights
Comparison to other booking channels

Why should you book your stay with Accor Preferred by HERA ?

Your Stay Experience Booking Direct with the Hotel Third-Party Sites (Booking / Expedia) Booking with QX Travel
Daily Breakfast Paid out of pocket Not included / Extra charge Complimentary full breakfast for two daily
Property Service Credit None None $100 USD credit per stay included
Room Upgrade Priority Subject strictly to public availability Almost never upgraded on third-party channels Priority upgrade at check-in or confirmed early
ALL Accor Reward Points Earned normally Ineligible (No points or tier nights) Fully earned (Direct status reservation)
Raffles Singapore

All Accor Preferred by HERA hotels

Enjoy benefits all hotels & resorts around the word. You can use out easy-to-use search to find all participating properties
To the hotel list
Sofitel Frankfurt Opera

Current Accor Preferred by HERA promotions

In addition to our benefits, we also offer a number of exclusive deals. Find a list of all available offers here
To the available promotions
How it works

How to make a Accor Preferred by HERA booking

Get started
More about QX Travel

Request an offer

Let us know your hotel and your general details about the stay. You can find the hotel on our search page, or send a request below

Receive your custom offer

A member of our team will reach out with your offer - usually within a few hours with all the important information, including a breakdown of your benefits

Confirm your stay

Hotels require a credit card to confirm the reservation. You can submit your details through our secure form, only the hotel will ever access and use the details

Ready for your stay

Once the Accor Preferred by HERA reservation is created, we'll send you the confirmation details. If you've shared your loyalty membership details with us, the stay will also show up in your account.

Support

Frequently asked questions about Accor Preferred by HERA

Everything you need to know about the product and billing.
What is Accor Preferred by HERA and how does it work?
Accor Preferred by HERA (formerly known as the Accor STEP program) is an invitation-only program for top travel agencies that allows us to add special VIP perks to your stay at participating luxury hotels. When you book through QX Travel, these benefits are built directly into your reservation at no extra charge.
How do I book an Accor Preferred by HERA rate?
You can book your room instantly on our website using our online booking tool to secure your dates and preferred partner benefits right away. If you are traveling with children, need connecting rooms, or are booking several rooms at once, please fill out our inquiry form instead. Our team will put together a custom quote for you and coordinate directly with the hotel management to make sure your rooms are set up correctly.
Which hotels and brands participate in the Accor HERA program?
The program applies to premium and luxury properties across the global Accor portfolio. This covers brands like Orient Express, Raffles, Fairmont, Sofitel Legend, Sofitel, SO/, MGallery Collection, Banyan Tree and FAENA. You can search live availability for all participating properties using the tool on our website.
What exclusive perks are included in an Accor HERA booking?
Is there an additional cost or fee for booking Accor HERA rates?
No, there is never any additional fee or premium cost for booking these rates through QX Travel. You pay the exact same price that the hotel charges on its own website. Our services are completely free, and all of your extra VIP privileges, credits, and breakfast amenities are added to your reservation at no extra charge.

Still questions about Accor Preferred by HERA?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
Start your journey

Request your stay

If you already know the hotel you're interested in, please submit your request below

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Fairmont Yangcheng Lake
Fairmont Wuhan
Fairmont Sanya Haitang Bay
Fairmont Mumbai
Fairmont Fujairah Beach Resort
Fairmont Riyadh
Fairmont Ramla Serviced Residences
Makkah Clock Royal Tower A Fairmont Hotel
Fairmont Tazi Palace Tangier
Pavillon Winter Luxor
Fairmont Mara Safari Club
Fairmont Mount Kenya Safari Club
Cape Grace, A Fairmont Managed Hotel
Fairmont Pittsburgh
Fairmont Heritage Place Mayakoba
Fairmont Heritage Place - Franz Klammer Lodge
Fairmont Breakers Long Beach
Fairmont Heritage Place - Ghirardelli Square
Sofitel Noosa Pacific Resort
Sofitel Sydney Wentworth
Sofitel Adelaide
Sofitel Wellington
Sofitel Harbin
Sofitel Beijing Central
Sofitel Xiong An
Sofitel Xining
Sofitel Zhengzhou International
Sofitel Xian on Renmin Square
Sofitel Lianyungang Suning
Sofitel Shanghai North Bund
Sofitel Shanghai Hongqiao
Sofitel Hangzhou Yingguan
Sofitel Hangzhou Westlake
Sofitel Foshan
Sofitel Macau at Ponte 16
Sofitel Haikou
Sofitel Saigon Plaza
Sofitel Al Hamra Beach Resort
Sofitel Dubai Jumeirah Beach
Sofitel Bahrain Zallaq Thalassa sea & spa
Sofitel Al Khobar The Corniche
Sofitel Athens Airport
Sofitel Beirut Le Gabriel
Sofitel Warsaw Victoria
Sofitel Grand Sopot
Sofitel Quiberon Thalassa sea & spa
Sofitel Marseille Vieux Port
Sofitel Biarritz le Miramar Thalassa sea & spa
Sofitel Cairo Downtown Nile
Sofitel Cairo Nile El Gezirah
Sofitel Algiers Hamma Garden
Sofitel Agadir Thalassa sea & spa
Sofitel Agadir Royal Bay Resort
Sofitel Malabo Sipopo Le Golf
Sofitel Cotonou Marina Hotel & Spa
Sofitel Abidjan Hotel Ivoire
Sofitel Mauritius L'Impérial Resort & Spa
The View Changbai Mountain - MGallery
Ming Hotel Nanjing MGallery Collection
Dangkou Ancient Town Hotel Wuxi - MGallery Collection
Ocean Spring Resort Chengdu - MGallery
Chengdu Expo Waterfall Hotel - MGallery Collection
AKI Hotel Hong Kong - MGallery Collection
Fashion Town Hotel Shenzhen - MGallery Collection
DongFengYun Hotel Mi'Le - MGallery
NIKO Seaside Resort Crete - MGallery Collection
The Galata Istanbul Hotel - MGallery
Hotel de la Cité Carcassonne – MGallery Collection
L'Esquisse Hotel and Spa Colmar - MGallery
Le Louis Versailles Château Hotel-MGallery
Cures Marines Hotel & Spa Trouville MGallery
INK Hotel Amsterdam - MGallery Collection
Santa Teresa Hotel RJ - MGallery
Banyan Tree Tianjin Riverside
Banyan Tree Yangcheng Lake
Banyan Tree Suzhou Shishan
Banyan Tree Shanghai On the Bund
Banyan Tree Anji
Banyan Tree Huangshan
Banyan Tree Chongqing Beibei
Banyan Tree Yangshuo
Banyan Tree Dongguan Songshan Lake
Banyan Tree Ringha
Banyan Tree Lijiang
Banyan Tree Tengchong
Banyan Tree Sanya
Banyan Tree Bangkok
Banyan Tree Kuala Lumpur
Banyan Tree Phuket
Banyan Tree Vabbinfaru
Banyan Tree Bintan
Banyan Tree Puebla
Raffles Doha
Raffles Makkah Palace
SLS LUX Brickell
SLS Playa Mujeres
SLS Buenos Aires Puerto Madero
SLS Cancun
Fairmont Nile City
Fairmont Vancouver Airport
Twitter
Facebook
Linkedin