Grand Velas Riviera Maya

Grand Velas Riviera Maya

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Grand Velas Riviera Maya

Enjoy the jungle’s mystique and endless ocean views at this luxury, all-inclusive resort for all ages. Discover a different side of the Mexican Caribbean in the exotic Zen Grand Ambiance, surrounded by lush greenery and freshwater streams, or opt for ocean breezes in the Ambassador Ambiance. Explore the entire resort and its five family-friendly restaurants; adults are invited to enjoy the Grand Class hotel’s three additional restaurants and infinity pool as well. Visit the Kids’ Clubs and Teens’ Club, go on an Eco-tour, play miniature golf and much more, for a vacation that’s anything but ordinary.

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QX insider

Don’t miss the world-class spa; allow at least an hour before your treatment to take advantage of the hydrotherapy circuit.

Playa del Carmen

Preferred Platinum Partner

Grand Velas Riviera Maya

Enjoy amazing benefits at this hotel. All bookings are direct bookings and work with the hotel's loyalty program. There is no added cost to you, it is the best available rate and you will only need a credit card to securely confirm the reservation.

Your Preferred Platinum Partner benefits

Receive complimentary amenities and privileges when staying at any Four Seasons hotel or resort worldwide.

We will share the exclusive benefits in your customized offer.
  • US$100 hotel credit or equivalent
  • Daily breakfast for 2
  • Upgrade, subject to availability at time of check-in
  • Welcome treat in the room
  • Early check-in and late check-out, subject to availability
  • All Marriott Bonvoy benefits, points and status nights
  • All Hilton Honors benefits, points and status nights
  • All World of Hyatt benefits, points and status nights
  • All IHG One benefits, points and status nights
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Preferred Platinum Partner

  • Breakfast for Two Daily
  • $100 Hotel Credit per Stay (to be used on services such as spa, dining, or selected amenity valued at $100 or more)
  • Hotel Welcome Amenity and Welcome Note
  • Complimentary In-Room Internet
  • Room Upgrade, subject to availability
  • Priority Check-in and Check-out, subject to availability

Our benefits for you

  • Upgrade on arrival, subject to availability ( From Zen Grand to Zen Grand Pool / From Ambassador to Ambassador Pool / From Ambassador Pool to Grand Class )
  • Daily Buffet breakfast, included in rates
  • Complimentary one-way private airport transfer ( From Airport to the Hotel ) . Must be arrange at least 48 hrs prior arrival through our Virtuoso Specialist at virtuosospecialistrm@velasresorts.com, one transportation confirmed per family (booking) arriving together.
  • $50 USD equivalent Spa Services credit per person, per day, to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full, terms & conditions apply)
  • A welcome bottle of Mezcal
  • Early check-in/late check-out (Upon availability at Check-in)
  • Complimentary Wi-Fi

Why book with us?

We ensure every client feels like a VIP, from upgraded rooms to welcome amenities upon arrival. Our global hotel and resort partnerships offer you extra perks, including credits, complimentary breakfast, room upgrades, and welcome gifts.
Enjoy exclusive benefits for your stay
Personalize your stay in your bookings account
No additional cost and fast response times
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Preferred Hotels

With the pineapple as our global guide, we are proudly Preferred

Preferred Hotels & Resorts represents the finest and most diverse global portfolio of independent hotels and independent hotel experiences

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Grand Velas Riviera Maya

Grand Velas Riviera Maya

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